Policies

Booking & Deposits

A non-refundable 50 deposit is required at the time of booking to secure your appointment. This deposit will be applied toward your total service cost, with the remaining balance due at the time of your visit.

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Cancellation & Rescheduling Policy

Appointments must be canceled or rescheduled at least 24 hours in advance. Cancellations made within 24 hours of the scheduled appointment will result in a 50% charge of the service balance.

This policy is in place to respect reserved time and accommodate other clients. We understand that life happens so please communicate with us. Grace is always extended where it's needed.

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No-Show Policy

Failure to show up to your appointment without notice will result in a 100% charge of the remaining service balance. Prepayment may be required for future bookings.

We ask for clear communication so we can honor each other's time and ensure we are running in peace and order.

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Late Policy

Please arrive on time for your appointment. Clients arriving more than 10 minutes late may need to be rescheduled or have their service adjusted to fit the remaining time. The full service price will still apply.

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Consultation Requirement

A consultation may be required prior to certain corrective or advanced treatments to ensure the safest and most effective approach for your skin.

Consultation fees will be applied toward your first treatment if you choose to move forward.

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Guests

To maintain a calm and focused environment, appointments are one-on-one. No additional guests or children are permitted unless previously approved.

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Health & Skin Conditions

Please disclose any skin conditions, allergies, medications, or recent treatments prior to your appointment.

Certain conditions or contraindications may require rescheduling or modification of services to ensure safety.

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Aftercare Responsibility

Proper aftercare and home-care are essential for achieving and maintaining results.

By booking a service, you acknowledge that results vary and are dependent on consistency, lifestyle, and adherence to recommended home-care. Consistency and commitment will transform your skin.